A child should be seen at our clinic if they experience new or worsening symptoms of:

• Feelings of anxiety, stress or panic attack
• Trouble focusing
• Loss of appetite or feelings of isolation
• Mood disorders
• Hyperactivity or attention issues
• Lack of interest in family or social activities
• Bullying
• Difficulty sleeping
• School avoidance
• Suicidal thoughts

• Assessment/consultation with a licensed therapist to determine any immediate safety concerns
• Consultation with a medical social worker and an outpatient therapy session with a licensed clinical therapist to offer coping strategies
• Coordination of care with the child’s existing care team
• Referrals to Children’s mental health services and other community resources

Our clinics are not able to support the following

• Medical emergencies, such as a child who has an altered mental state or is actively suicidal. If your child is experiencing a medical emergency, call 911 or visit the closest emergency room.
• Medication consultation, prescriptions, or medication changes
• Laboratory services

If our mental health walk-in clinics are not open and your child cannot wait until the walk-in clinics open, additional options may be available:

• Call your child’s pediatrician or call our Children’s Wisconsin Mental and Behavioral Health Access Team at (414) 266-3339
• Our Mental and Behavioral Health Access Team is available 8 a.m. to 4:45 p.m. Monday – Friday.
• Visit the Emergency Department on the Children’s Wisconsin Milwaukee campus, or an emergency room closest to you.

If your child is experiencing an emergency of any kind, please call 911 or go straight to your closest emergency room.

When visiting our mental health walk-in clinics, you can choose to reserve your spot online ahead of time and then wait at home until it’s your time to be seen or we offer a limited number of walk-in appointments. Please know that by selecting a reservation time, this is reserving your place in line with an estimated time to be seen and it is not an actual appointment. Make a reservation.

• No appointment is necessary.
• Wait times will vary based on daily demand.
• Appointments typically last 45 -90 minutes after the initial wait time, but can vary based on needs.
• All children and teens must be accompanied by an adult to be evaluated. Consent must be provided from legal guardian in person or by phone.
• Please bring your insurance card and contact information for your child’s school, primary care provider and outpatient mental health providers.
• If your child takes medication, please have names and dosages available.
• Insurance coverage for this service depends on the individual’s insurance provider.

Four individuals of any age can be with a patient or client in our Primary Care, Urgent Care, Specialty Care, imaging, outpatient laboratories, therapies and community services areas.

If you're not sure whether your health plan covers care at Children's Wisconsin, it's best to call your insurance company. They can tell you if your plan includes Children's and how much it will pay. It's also a good idea to look at your plan so you know what costs you might have. You can also reach out to our team for any questions.